Mobile & Electronic Issues
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What is Mobile & Electronic Issues?
The invention of various electronic gadgets as such television, air conditioner, refrigerator, washing machine, tube light etc has made our life super easy and hence, electronic goods have become an inseparable part of our daily life. Electronic goods have made its way into every aspects of our life from office to hospitals to banking sectors and even shopping malls. Utilization of electronic goods not only causes efficiency of work but also helps to keep things compact. Even if we take a look around our house, we will easily understand the dependency of ourselves upon electronic gadgets in order to run our day to day affairs smoothly. Two of the most important electronic gadgets without which we can’t imagine our life are mobile phones and computer. However, like every other great invention on Earth, the world of electronic devices also tends to bear a few flaws which adversely affect the consumers of the same.
Deliverables
Many Electronic manufacturers in India rule the market and encroach innocent consumers’ hard-earned money, manufacturing low-standard, cheap-quality electronic gadgets and selling those at unreasonably high prices. This is not only encouraging the practice of unlawful business in India but also their unfair trade practice undoubtedly involves a lot of risks towards the consumers of the same. On the other hand, consumers are forced to buy those electronic gadgets out of their own needs and as a result, face the inevitable consequence. However, remedies can be obtained against such malpractice by filing a Consumer Complaint Online or offline in the appropriate Consumer Forum under the Consumer Protection Act, 2019 seeking necessary redressal. As Consumer Complaint is “an expression of dissatisfaction on a consumer’s behalf to a responsible party”, anyone who is a rightful consumer can easily file a complaint against the responsible service provider. The Government of India has enacted this act to safeguard the consumers’ interests against unfair trade practices in India and speedily deliver justice. This is a revolutionary Act, exclusively designed to deal with consumer complaints only. Also, in most cases, the respondent is directed by the Court to pay compensation to the consumer for causing harassment and damage including the legal expenses caused to him/her.
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